This Privacy Policy aims to protect the privacy of users visiting the website www.renatravel.com. The website belongs to RENA ORGANIZATION PUBLISHING TOURISM AND TRADE LIMITED COMPANY (hereinafter referred to as “Rena Travel”) and is operated by our company.
Our website does not offer membership registration and does not directly collect user data. However, information shared through contact forms, social media links, or email (such as name, surname, email address, phone number) will be used solely for communication, handling requests, and fulfilling legal obligations.
Personal information shared by users will not be disclosed to third parties and will be protected in accordance with our internal privacy principles and applicable legislation.
When you visit our website, your IP address and browser information may be collected for system logging purposes. This information may be used for statistical analysis, security monitoring, and improving user experience.
Our website may contain links to third-party websites. Rena Travel is not responsible for the privacy practices of these external sites. Users are advised to review the privacy policies of such websites separately.
Users can also communicate with us via WhatsApp. This service is provided by Meta Inc., and messages are end-to-end encrypted. However, personal data may be processed on Meta’s servers located abroad. Communication through WhatsApp is entirely at the user’s discretion, and users are deemed to have given explicit consent for international data transfer when using this channel.
User data may be shared with relevant authorities in the following exceptional cases:
Users are responsible for not including credit card or sensitive information in emails sent to Rena Travel. Information sent via email is under the user’s own responsibility and cannot be guaranteed by our company.
Rena Travel uses POS terminals in its offices and physical points of sale to process payments via debit and credit cards. During these transactions, data such as cardholder’s name, partial card number, and transaction amount are processed solely for payment purposes through the systems of the related bank or payment institution. We do not store the card’s magnetic stripe or CVC code.
Rena Travel reserves the right to modify this Privacy Policy. Changes become effective upon being published on our website.
CONTACT:
RENA ORGANIZATION PUBLISHING TOURISM AND TRADE LIMITED COMPANY
Address: 19 Mayıs Mah. Turaboğlu Sok. No:4 Daire:2, Kadıköy – Istanbul
Email: info@renatravel.com
Phone: +90 532 332 97 31 / +90 538 518 18 40 / +90 532 220 79 86
Tax Number: 734 053 1424
